All Natural Salve

At Halo, we take great pride in our commitment to providing you with high-quality, handcrafted soap products. However, due to the nature of our items, we regret that we are unable to accept returns or offer refunds.

We understand the importance of your satisfaction and assure you that we do everything in our power to ensure the quality and safety of our products. Should you receive a damaged or incorrect item, please don't hesitate to contact us within 14 days of receiving your order, and we will be more than happy to assist you in resolving the issue.

Your confidence in our products is of utmost importance to us, and we're dedicated to delivering an exceptional experience with every purchase. If you have any questions or concerns, please reach out to our customer support team, and we will be delighted to help in any way we can.

Thank you for choosing Halo, and for placing your trust in our handcrafted soap & body products. Your satisfaction remains our top priority, and we look forward to continuing to serve you.

Processing Time:

At Halo, we are dedicated to ensuring your order reaches you in the best condition. Our standard processing time for in-stock items is 1-3 business days. Please note that we operate on weekdays only (Monday to Friday). Orders placed on weekends or during holidays will be processed on the next available business day.

Pre-Ordered Items:

For items available for pre-order, please be aware that they will be shipped immediately after the curing process is complete. Curing times may vary depending on the specific product and will be communicated to you upon purchase. Rest assured, we make every effort to get your pre-ordered items to you as soon as they're ready for your enjoyment.

We appreciate your patience and understanding as we strive to provide you with the highest quality products. If you have any questions or need further assistance regarding your order, please feel free to contact our customer support team. Thank you for choosing Halo. We look forward to serving you!